If you have other burning questions we weren’t able to address here, feel free to email.
Shopping
What Shipping Methods Are Available?
We offer standard, expedited, and express shipping options. Carrier availability may vary based on your location and order value. At checkout, available options will be listed based on your shipping address.
Do You Ship Internationally?
At this time, we only ship within the United States. We do not offer international shipping. We’re always exploring ways to expand our reach — stay tuned for future updates!
How long does it take for home delivery?
Standard domestic delivery typically takes 3–7 business days. Expedited options may reduce this time. Please allow additional days during sales, holidays, or weather disruptions.
How Long Will It Take To Get My Package?
Once your order is shipped, you’ll receive a tracking number. Delivery time depends on the selected shipping method. Most US orders arrive within 5 business days.
Can I Change My Shipping Address After Placing The Order?
Please contact us immediately if you've entered the wrong address. If your order hasn't shipped yet, we’ll do our best to update it. Once shipped, we can’t make changes.
Payment
What Payment Methods Are Accepted?
We accept major credit/debit cards (Visa, Mastercard, AmEx), PayPal, Apple Pay, Google Pay, and Shop Pay.
Can I use a different payment method?
If your preferred method isn’t listed, please contact support. We’re always working to expand our accepted payment options.
Is My Payment Information Secure?
Absolutely. We use SSL encryption and Shopify’s PCI-compliant systems to ensure all transactions are 100% secure.
Orders & Returns
How do I place an Order?
Simply browse products, add items to your cart, and proceed to checkout. Follow the on-screen prompts to complete your purchase securely.
How Can I Cancel Or Change My Order?
Contact us within 1 hour of placing your order for any changes or cancellations. Once the order is processed, we can’t guarantee modifications.
Do I need an account to place an order?
No, guest checkout is available. However, creating an account offers faster checkout, order tracking, and access to exclusive offers.
How Can I Return a Product?
Visit our Return & Refund Policy for complete instructions. Generally, items can be returned within 14 days of delivery in unused, original condition.
I Received A Damaged Item, What Should I Do?
Please contact us within 48 hours of receiving the product with photos of the damage. We’ll review and offer a replacement or refund if applicable.
Product Information
Are The Colors Exactly As Shown In The Pictures?
We strive for accuracy, but due to lighting and screen differences, actual product colors may slightly vary.
What Sizes Are Available?
Each product page includes a size chart. If you need help selecting the right size, feel free to contact us
How Do I Care For The Items I Purchase?
Care instructions are provided on each product page. Always follow label guidelines for best results.
Account & Support
How Do I Create An Account?
Click on the Your Account link and follow the signup instructions. You'll need an email address and password.
I Forgot My Password. What Now?
Use the Forgot Password option on the login page to reset it via email.
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