Alter Ego Heatseal Court Heels

✦ Free Shipping (U.S. Orders)

• We offer free standard shipping on all U.S. orders — no extra fees at checkout.

✦ Processing & Delivery

• Orders are processed within 2–5 business days before dispatch.
  
• Estimated delivery within the U.S. typically takes 6–20 business days, depending on the product and supplier location.
  
• Some items may ship separately to ensure quicker delivery.

✦ Tracking Information

• Once your order ships, you’ll receive an email with tracking details.
  
  Please note: tracking updates may take a few days to appear after dispatch.

✦ Delays & Holidays

• Delivery times may vary during peak seasons or holidays. We appreciate your patience and promise your order is worth the wait

✦ Important Notice

• This item is non-refundable and not eligible for return or exchange.
  
  Certain products fall under this policy due to supplier restrictions, limited availability, or product nature.

✦ Damaged or Incorrect Items

• If your order arrives damaged or incorrect, please contact us within 72 hours of delivery at info@seybridge.com.
  
  Our team will review your case promptly and, if verified, arrange a replacement or partial refund in accordance with our policy.

✦ Our Commitment

• While this product cannot be returned, we ensure every item undergoes strict quality control before shipping.
  
  Your satisfaction matters to us — if any issue arises, we’ll do our best to resolve it swiftly and fairly.